Policies description

Phoenix Youth Provision Policies ensure that everyone is aware of the rules and expectations. They play a crucial role in governance, risk management, and compliance within Phoenix Youth Provision.

  • Supervision Agreement

    The Supervision Agreement aims to enhance collaborative work by creating a safe and reflective relationship. It supports the supervisee in their practice, encourages supervisor engagement, and promotes safe, effective practices along with professional growth. The document is available for download in PDF or Word format.

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  • Support and Supervision of Staff

    This document outlines a policy framework (Part One) and detailed procedural guidance (Part Two) to define organizational principles and clarify staff responsibilities, tasks, and processes for effective implementation.

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  • Staff Management Structure

    The Phoenix Youth Provision management structure organizes roles and responsibilities, ensuring clear authority and decision-making lines. It promotes effective communication, accountability, and supports scalability and coordination, allowing for task delegation to systematically achieve organizational goals. This hierarchical structure is designed to enhance efficiency within the organization.

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  • Photography and Images Policy 2025

    The purpose of a Photography and Images Policy for Phoenix Youth Provision is to ensure the safety, privacy, and well-being of all participants, while also promoting a positive and respectful environment. It provides clear guidelines on how photographs and videos should be taken, used, and shared, balancing the desire to celebrate the achievements and experiences

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  • Staff and Volunteer Privacy Statement

    This privacy statement is a legal document that explains how Phoenix Youth Provision collects, uses, stores, shares, and protects personal information from our volunteers and staff Its primary purpose is to ensure transparency, build trust, and comply with legal and regulatory requirements. Key elements include: It helps users understand their rights and gives Phoenix Youth

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  • Volunteer Agreement 2024

    Our risk assessment policy outlines the systematic process Phoenix Youth Provision follows to identify, evaluate, and mitigate potential risks to its operations, assets, and stakeholders.

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  • Risk Assessment Policy

    Our risk assessment policy outlines the systematic process Phoenix Youth Provision follows to identify, evaluate, and mitigate potential risks to its operations, assets, and stakeholders.

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  • Volunteer Policy

    Our volunteer policy at the youth club promotes community engagement, encourages active participation, and ensures a safe and supportive environment for both volunteers and youth members.

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  • GDPR Policy

    The General Data Protection Regulation (GDPR) in the UK is a set of laws designed to protect the personal data and privacy of individuals within the UK. The UK GDPR governs how organizations within the UK handle and process personal data.

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  • Role of the Directors

    The directors of Phoenix Youth Provision can vary depending on the organization’s structure and governance model. The directors are responsible for setting policies, overseeing operations, and ensuring the organization’s mission is fulfilled.

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  • Branding Guide

    The Branding Guide gives direction for the appearance and tone of documents produced for and by Phoenix Youth Provision. Use the guidance will enable a consistent and recognisable approach to our communications.

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  • Disciplinary Procedure

    Standards of behaviour are necessary to maintain good order and discipline in the interests of the Employer and all its employees.

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  • Public Liability Insurance

    Public Liability Insurance is a type of insurance coverage designed to protect Phoenix Youth Provision from financial loss in the event that they are found liable for causing injury to a person or damage to someone else’s property. It is particularly important as we interact with the public.

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  • Employers’ Liability Insurance

    Employers’ liability insurance is designed for when anything happens to our employees due to the work they do for you. Employers’ liability insurance gives reassurance for our staff as it confirms we take their welfare seriously.

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  • Business Plan

    The Phoenix Youth Provision Business Plan a formal written document that outlines our goals, the strategy to achieve those goals, and the expected timeframe for implementation. Our plan provides a roadmap for us detailing how we intend to achieve our objectives. It outlines the steps that need to be taken, the resources required, and the

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  • Complaints Policy and Procedure

    At Phoenix Youth Provision, we are committed to providing a high-quality service to all young people, and others, who access our facility and services. We are always striving to work to the highest standards. However, we realise that, from time to time, things can go wrong, or we may not meet your expectations. We welcome

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  • Online Safety

    This policy provides guidance on how our organisation uses the internet and social media, and the procedures for doing so. It also outlines how we expect the staff who work for us, and the children who are members of our organisation, to behave online. As an organisation, we commit to implementing this policy and addressing…

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  • Acceptable Use Policy 2023

    The Acceptable Use Policy covers the security and use of all Phoenix Youth Provision’s (PYP) information and IT equipment. It includes the use of email, internet, voice and mobile IT equipment and applies to all adults and young persons involved in PYP activities.

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  • Safer Recruitment Policy

    The purpose of this policy is to set out the minimum requirements of a recruitment process for employees of PYP CIC. We aim to attract the best possible applicants to vacancies. We aim to deter prospective applicants who are unsuitable for work with young people. We will be guided by this policy in identifying and…

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  • PiPoT Policy

    This document sets out the Peterborough and Cambridgeshire People in a Position of Trust (PIPOT) guidance and procedures. We are required to have in place a framework and process for the management of allegations against “people in a position of trust”. The meaning of the term people in a position of trust is “people who

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  • Lone Working Policy

    This policy aims to protect staff from the risk associated with working alone whether they are on PYP premises, at venues used by groups, travelling alone on work duties or working in an isolated setting. It ensure that staff understand that PYP as an employer, does not expect staff to expose themselves to unnecessary risks…

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  • Health and Safety

    This is the Health and Safety Policy Statement of Phoenix Youth Provision. The policy aims to prevent accidents by maintaining safe and healthy working conditions and implementing emergency procedures, preventing cases of work-related ill health, provide clear instructions and information, and adequate training, to ensure employees and volunteers are competent to do their work.

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  • Equal Opportunities and Procedures

    For this policy to be successful, it is essential that everyone is committed to and involved in its delivery. The Charity’s goal is to work towards a just society free from discrimination, harassment, and prejudice. The Charity aims to embed this in all its policies, procedures, day-to-day practices, and external relationships.

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  • Confidentiality Policy

    PYP recognises that colleagues (employees, volunteers, trustees, secondees and students) gain information about individuals and organisations during their work or activities. In most cases such information will not be stated as confidential, and colleagues must exercise common sense and discretion in identifying whether this information should be communicated to others.

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  • Code of Conduct

    As an adult working for PYP CIC– whether as a member of staff or a volunteer – you have a responsibility to ensure that everyone attending PYP activities are protected from harm. Everyone should read this policy.

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  • Bullying and Harassment Policy

    Bullying should not be treated as a standard grievance; it is a serious issue and must be treated as such. Complaints of bullying and / or harassment, or information from staff relating to such complaints, must be dealt with fairly, confidentially and sensitively.

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  • Behaviour Policy

    We believe that all young people and staff have the right to an environment that is safe, secure and free from negative or anti-social behaviour of any kind. This policy sets out clear boundaries in relation to behaviour.

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  • Adult Safeguarding

    PYP believes in protecting an adult’s right to live in safety, free from abuse and neglect. It sets out the roles and responsibilities of PYP in promoting the adult’s welfare and safeguarding them from abuse and neglect.

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  • Child Safeguarding

    Child Safeguarding This policy aims to protect young people who receive PYP services from harm. It provides the overarching principles that guide our approach to child protection.

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  • Cyber Awareness

    This guide aims to aims to help everyone feel more confident and secure when using the internet. It supports our community with information, resources, and the confidence needed to protect themselves.

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